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Customs clearance into Canada
The border paperwork, coordinated for you.
Customs clearance is the paperwork that gets your goods released at the border. Licensed partners file it. You deal only with us.
Importing into Canada
What your business needs in place
The Canada Border Services Agency (CBSA) asks importers to set up 3 things. Do them before your first shipment arrives.
| You need | What it is |
|---|---|
| Business number | The 9-digit number that identifies your business to the federal government. |
| Import account | A 6-character program account, starting with RM, added to your business number. |
| CARM Client Portal account | The CBSA’s online system for importers. You register here, and you give the licensed partner filing for you authority to act on your behalf. |
Documents you will be asked for
- Commercial invoice with a full description of the goods, the price and the terms of sale
- Packing list
- Bill of lading or air waybill, the carrier’s shipping document
- Proof of origin, if you are claiming a lower duty rate
- Permits or certificates, if your goods need them
What usually causes delays
- A vague description, such as “parts” or “samples”
- An invoice that does not match the packing list
- An import account or portal registration that is not set up
- A permit from another government department that is missing
Customs FAQ
How are duties and taxes worked out?
Duty depends on the tariff classification of your goods, their value and where they were made. GST is then charged on the value of the goods plus the duty. Some goods have extra charges or exemptions.
Can goods be released before duties are paid?
Commercial importers can enrol in the CBSA’s Release Prior to Payment program, which requires financial security. Without it, duties and taxes are due when the goods are released.
Is my business responsible for what is declared?
Yes. The importer is responsible for accurate information and for paying duties and taxes, even when someone else files for you. That is why we check the details with you first.
Bringing goods into Canada?
Tell us what is coming. We will tell you what your goods need. See all services.